Barely Returns & Exchange Policy

We want every Barely piece to feel like second skin — but if your order isn’t the perfect fit, don’t worry. We’ve kept our exchange process simple and stress-free.

💌 Exchange Policy

• We accept exchanges  or returns  against store credit only (no refunds) 
• Exchanges can be requested within 4 days of receiving your order.
• Items must be unworn, unwashed, and returned in their original packaging with tags intact.

🚚 Reverse Pickup & Shipping

• We currently ship and exchange orders only within India.
• Barely provides a complimentary reverse pickup from your address — no extra cost to you.
• Please reuse the original packaging to ensure the item is protected during transit.

🚫 Non-Exchangeable Items

• For hygiene reasons, certain items (like innerwear or visibly worn products) are not eligible for exchange.
• Customized or altered items cannot be exchanged.

📝 How to Request an Exchange

• Email us at support@barelyme.com with your order details and reason for exchange.
• Our team will get back to you within 1–2 business days with next steps.
• Once approved, a reverse pickup will be scheduled within 48 hours.

⏳ Processing Time

• Once we receive your item and it passes our quality check, your exchange will be processed or store credit issued within 5–7 business days.
• Store credit will be valid for 6 months and can be used at www.barelyme.com.

🔑 Important Notes

• We do not offer Cash on Delivery (COD) — all payments are prepaid.
• Store credits are non-transferable and cannot be converted to cash.
• Shipping charges (if any) paid on your original order are non-refundable.

✨ At Barely, comfort should feel effortless — and so should your exchange experience.